Warranty

Exact Standards. Lasting Beauty.

Ply Gem Stone is an all-masonry product, and will not flake, peel, or blister. The hardness of Ply Gem Stone offers ample protection against any possible damage resulting from hailstones striking the stone surface. Ply Gem Stone will not corrode or rust. The surface colors of our product will not run or streak in normal weathering.

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We’re proud that Ply Gem warranties are considered among the very best in the industry. Our warranties cover more and last longer.

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You must submit your claim in writing to us within the warranty period and within thirty (30) days of Product failure. To initiate a claim for Ply Gem Stone, you should contact our warranty services number at (1.844.679.3745) to receive a warranty claims packet.

To submit a claim, you must provide the following information: a description of the claimed product failure and the date the failure was discovered; the warranty registration number (if available); the date of the original installation; proof of status as Property Owner; proof of purchase; date and place of purchase; and your name, address and phone number.