Submit a Warranty Claim

We offer two simple ways to initiate the warranty claim process. Both require that you begin by clicking on the Mastic Warranty Claim Form to open it.

OPTION 1: EMAIL YOUR CLAIM

After opening the warranty claim form:

  • Complete all fields in their entirety and save the completed form
  • Gather all supporting documents/ images
  • Email the completed warranty claim documents to: techserv @cornerstone-bb.com

(Please remove the space in the email address before sending)

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OPTION 2: PRINT & MAIL YOUR CLAIM

After opening the warranty claim form:

  • Print it and fill out all required information.
  • Gather all supporting documents/ images and print them.
  • Mail your completed Warranty Claim Packet here:

Ply Gem Siding Group
Warranty Services Department
303 West Major
Kearney, MO 64060

We will process your claim promptly, regardless of the submission method you select.

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